FAQ's

How do I know if my order has been shipped?

When your order is ready to be shipped, you will receive a shipment confirmation email. We ship via FedEx mail with signature confirmation. The majority of our orders are shipped within 3-5 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the FedEx site. To track the order, click on the tracking number provided in the email 24-48 hours after you receive the tracking number for an update.

How is my order processed?

All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday, Sunday, after normal business hours or Holidays will be processed on the next business day.

How much hair do I need?


We suggest Length 14-16"Inches - You Need 2 bundles
 Or More, Lengths 18-24"Lengths You Need 3 bundles
 Or More, Lengths 26-30" You Need 4 bundles or More, and 
30"-Up"-5 bundles

 or More.

How do I take care of my extensions?

Keeping your hair extensions clean is very important to making them last longer. Before washing your hair extensions: Brush your hair and remove all tangles and knots. Then wet a small portion of hair at the time and use a good detangling shampoo, and a rich moisturizer. Distribute shampoo and conditioner evenly throughout the hair. Always wash my hair going in a downward motion. Apply a deep moisturizing conditioner to your extensions.
After washing and conditioning your hair, apply a good leave -in conditioning product, this always helps to keep your hair super soft and moist.